Event description
Cloud Wings Airlines is facing serious financial troubles due to a cyberattack that halted the company's business for the entire weekend.
A hacker group breached the ticket booking system, triggering a massive disruption. "Our payment system just stopped working, and all online ticket sales stopped," commented a representative of the airline. Potential customers were forced to turn to competitors. The number of lost sales is estimated to be in the tens of thousands.
For an airline whose business relies solely on online sales, this event was devastating. On Sunday evening, the company was flooded by complaints from clients who couldn't access their paid tickets or book new ones.
According to the press service, it will take the development team and cybersecurity specialists another two days to get the platform back up and running.
Consequences
1. Loss of clients
2. System failures