Event description
Passengers aboard several flights were stuck inside the plane for a long time after the jet bridge failed to arrive. In the end, the company Heavy Logistics had to deliver the passengers by bus, which took several hours. Hackers broke into the control system and changed the data on the status of the bridges, listing them all as faulty. Several celebrities and popular bloggers were among the first-class passengers, so the case received widespread publicity on social media, negatively affecting the company’s reputation.
Consequences
1. Deception of employees
2. Financial damage
3. Loss of clients
4. Reputational damage
5. System failures