Event description
A massive failure occurred in the warehouse accounting system of Heavy Logistics: the transportation company was subjected to another hacker attack. This time, the temporary storage warehouse was affected. As a result, the attackers gained access to the unified database used for accounting and managing inventory items and mixed up the records. The identifiers and descriptions of the goods no longer match reality, and the automation systems that use barcodes have become useless. Employees are forced to manually search for goods in the warehouse. It was not possible to quickly restore the database from a backup copy.
The hackers dealt a serious blow to the operational capabilities of the warehouse and the reputation of Heavy Logistics. The company's losses reached several million rubles due to delays in deliveries and the need to recount products.
Consequences
1. Loss of clients
2. Reputational damage
3. System failures