Event description

Today, hackers managed to disrupt the operation of a public service center by sabotaging the climate control system in the building. The staff and visitors were subjected to extremely hot and cold temperatures. The incident sparked a public outrage, and the service center employees are going on sick leave en masse.

Consequences

1. Health threat
2. Public discontent
3. System failures

This has happened before

HealthLeaders

HVAC system allegedly compromised by hacker—who is also a security officer

The FBI arrested a man whom authorities said hacked into a Dallas healthcare building’s IT system and was prepared to take over the heating, ventilation, and air-conditioning (HVAC) system. A review of the HVAC computers later showed someone had downloaded malicious software that would allow someone to assume remote control of the HVAC system.

Event description

The queue in the City's public service center has reached an all-time high. The data on the electronic displays doesn't match the time on the tickets given to visitors. The center's personnel are stuck performing extra checks and listening to customers' complaints.

"I've been sitting in this line for two hours, and some bimbo just cut in front of me! What's wrong with today's youth? All I need is a pension statement," exclaims Zinaida Petrovna Muravyova, a veteran worker known to many locals as Granny Zina.

The management of the public service center assures that operations will soon return to normal and all visitors will receive the services they need. As for now, the displays are off and customers are being served on a first-come, first-served basis.

Consequences

1. Deception of employees
2. Public discontent
3. System failures